OB11_TIF14 - Chapter 14 Conflict and Negotiation MULTIPLE...

Info iconThis preview shows pages 1–4. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 14 Conflict and Negotiation MULTIPLE CHOICE A Definition of Conflict 1. If no one is aware of conflict, it is generally agreed that: a. employee-employer relations will be good. b. conflict is subversive. c. no conflict exists. d. conflict is inevitable. (c; Easy; p. 422) 2. Which of the following is not a requirement in your text’s definition of conflict? a. perception b. disruption of tasks c. something that is cared about d. negative affects (b; Easy; p. 422) Transitions in Conflict Thought 3. Which of the following is not one of the views of conflict? a. the traditional view b. the human relations view c. the interactionist view d. the functional view (d; Easy; p. 422-423) 4. The traditional view of conflict argues that conflict: a. cannot be avoided. b. must be avoided. c. can be avoided. d. improves productivity. (b; Moderate; p. 422) 5. The traditional view of conflict is the belief that: a. conflict is harmful and must be avoided. b. conflict is a natural and inevitable outcome in any group. c. conflict is not only a positive force in a group but that it is absolutely necessary. d. conflict is situational: positive in some situations and negative in others. (a; Moderate; p. 423) 62
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
6. Which one of the following is not part of the traditional view of conflict? a. inevitable b. must be avoided c. indicates malfunctioning d. harmful (a; Easy; p. 423) 7. Which one of the following views on conflict dominates in most actual groups and organizations? a. human relations b. interactionist c. traditional d. functional (c; Moderate; p. 423) 8. The _____ view of conflict argues that conflict is a natural and inevitable outcome in any group. a. human relations b. interactionist c. traditional d. functional (a; Moderate; p. 423) 9. The _____ view of conflict argues that conflict is necessary for a group to perform effectively. a. human relations b. interactionist c. traditional d. functional (b; Moderate; p. 423) 10. The ______ view of conflict argues that conflict indicates a malfunctioning within the group. a. human relations b. interactionist c. traditional d. functional (c; Moderate; p. 423) 11. The human relations view of conflict argues that conflict is: a. an inevitable outcome in any group. b. always a positive force in determining group performance. c. always a negative force in determining group performance. d. necessary for effective group performance. (a; Moderate; p. 423) 12. The human relations view of conflict advocates: a. encouraging conflict. b. open communication for resolving conflict. c. group therapy for resolving conflict. d. acceptance of conflict. (d; Moderate; p. 423) 13. The interactionist view of conflict proposes that conflict is: 63
Background image of page 2
a. an indication of the group maturity level. b. necessary for effective group performance.
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 4
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 10/13/2010 for the course ACCOUNTING 25668652 taught by Professor Ommaya during the Spring '10 term at Abraham Baldwin Agricultural College.

Page1 / 24

OB11_TIF14 - Chapter 14 Conflict and Negotiation MULTIPLE...

This preview shows document pages 1 - 4. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online