OB11_TIF03 - Chapter 3 Values, Attitudes, and Job...

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Chapter 3 Values, Attitudes, and Job Satisfaction MULTIPLE CHOICE Values 1. ____ represent basic convictions that “a specific mode of conduct or end state of existence is personally or socially preferable to an opposite mode of conduct.” a. Values b. Attitudes c. Convictions d. Preferences (a; Easy; p. 70) 2. The content attribute states a value is: a. complete. b. important. c. a basic conviction. d. related to behavior. (b; Moderate; p. 70) 3. When we rank an individual’s values in terms of his/her _____, we obtain the person’s value system. a. intensity b. content c. context d. social acceptance (a; Moderate; p. 70) 4. Values are best described as: a. flexible. b. synonymous with attitudes. c. consistent among occupational groups. d. fairly stable over time. (d; Challenging; p. 70) 5. Rokeach proposed instrumental values and: a. terminal values. b. achievement values. c. collectivism values. d. attitudinal values. (a; Moderate; p. 71) 6. Values are important to organizational behavior because: a. they allow the study of alignment of organizational policies. b. they lay the foundation for the understanding of attitudes and motivation. c. they form the supporting foundation for the study of ethics d. they are an integral part of culture. (b; Challenging; p. 71) 7. According to Rokeach, _____ values refer to desirable end-states of existence. a. instrumental 47
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b. goal c. achievement d. terminal (d; Moderate; p. 71) 8. Which of the following was ranked as the highest terminal value by executives? a. family security b. self-respect c. equality d. freedom (b; Challenging; Exh. 3-2; p. 72) 9. Workers who entered the workforce in the 1950’s and early 1960’s are called: a. boomers b. nexters c. Xers d. veterans (d; Moderate; p. 72) 10. Which category of dominant work values is likely to characterize a 60-year-old employee? a. conforming b. team oriented c. dislike of authority d. loyalty to both self and relationships (c; Challenging; Exh. 3-3; p. 73) 11. Employees who are how old are most likely to leave a job in mid-career to pursue another that provides more leisure time? a. 20’s b. 30’s c. 40’s d. 50’s (b; Moderate; p. 73-74) 12. Those individuals whose lives have been shaped by globalization, MTV, AIDS, and computers; who value flexibility, life options and the achievement of job satisfaction, are referred to as the: a. Veterans. b. Boomers. c. Nexters. d. Xers. (d; Easy; p. 73) 48
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13. Throughout the mid-1970s, the managerial ranks were dominated by Veterans. When faced with ethical dilemmas, their decisions were made in terms of: a. what was best for their organization. b. what was best for their family. c. what was best for society. d. what was best for them on an individual basis.
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OB11_TIF03 - Chapter 3 Values, Attitudes, and Job...

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