OB11_TIF01 - Chapter 1 What Is Organizational Behavior...

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Chapter 1 What Is Organizational Behavior? MULTIPLE CHOICE 1. Successful managers and entrepreneurs recognize that: a. technical knowledge is all that is needed for success. b. interpersonal skills are not important. c. technical skills are necessary, but insufficient, for succeeding in management. d. an understanding of human behavior does not impact effectiveness. (c; Moderate; p. 4) What Managers Do 2. Which one of the following is not considered an organization? a. church b. university c. a military unit d. all 45-year-old adults in a community (d; Easy; p. 4) 3. A(n) _____ is a consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals. a. organization b. unit c. team d. ethnic group (a; Moderate; p. 4-5) 4. The four management functions include all of the following except: a. controlling. b. planning. c. staffing. d. organizing. (c; Moderate; p. 5) 5. _____ includes defining an organization’s goals and establishing an overall strategy for achieving these goals and developing a comprehensive hierarchy of plans to integrate and coordinate activities. a. Controlling b. Planning c. Leading d. Coordinating (b; Moderate; p. 5) 1
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6. The determination of how tasks are to be grouped is part of which management function? a. planning b. leading c. controlling d. organizing (d; Easy; p. 5) 7. Since organizations exist to achieve goals, ____ have to define these goals and the means to achieve them. a. managers b. leaders c. administrators d. organizers (a; Easy; p. 5) 8. Today we have combined Fayol’s original five management functions into four. The two that were combined into one are: a. plan and organize into organizing. b. command and coordinate into leading. c. coordinate and control into organizing. d. organize and command into controlling. (b; Challenging; p. 5) 9. The organizing function includes a determination of which of the following? a. what tasks are to be done b. who is to do these tasks c. who reports to whom d. all of the above (d; Moderate; p. 5) 10. Every organization contains people, and it is management’s job to direct and coordinate these people. This is the ______ function. a. planning b. leading c. controlling d. organizing (b; Moderate; p. 5) 11. According to Henry Mintzberg, the ten managerial roles can be grouped into three categories. Which of the following is not one of these groups? a. interpersonal relationships b. transfer of information c. decision making d. liaison role (d; Challenging; Exh. 1-1; p. 6. ) 2
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12. One of management’s interpersonal roles, as defined by Mintzberg, is: a. spokesperson. b. leader. c. negotiator. d. monitor.
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This note was uploaded on 10/13/2010 for the course ACCOUNTING 25668652 taught by Professor Ommaya during the Spring '10 term at Abraham Baldwin Agricultural College.

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OB11_TIF01 - Chapter 1 What Is Organizational Behavior...

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