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Unformatted text preview: Work Smarter!...Learn Faster!...Dare to Succeed! Email: [email protected] Phone: 518-293-7255 Using the Organizational Culture Inventory (OCI) to Measure Kotter and Heskett's Adaptive and Unadaptive Cultures Article made available through Human Synergistics ® www.humansyn.com Since its publication in 1992, John P. Kotter's and James L. Heskett's book, Corporate Culture and Performance , has generated increased interest in the relationship between an organization's culture and its economic performance. Basically, the book postulates that organizational culture influences economic performance — for better or worse. Prior to the book's publication, strong and strategic cultures were believed to create excellent business performance. However, Kotter and Heskett have shown that these two aspects are not sole predictors of positive economic performance: What also need to be included in the analysis are the shared values and practices within these strong and strategic cultures. In short, looking closely at what is being encouraged in an organization is just as, if not more, important than looking at the organization's strengths and strategies. Adaptive and Unadaptive Cultures In Corporate Culture and Performance , cultures that facilitate the adoption of strategies and practices that continuously respond to changing markets and new competitive environments are termed "Adaptive Cultures." These healthy cultures support an organization's immediate strategy and business context, and are also forward looking and strive to guide positive change. Characteristics of unhealthy, or "Unadaptive Cultures," are arrogance, inward focus and bureaucracy. Although these characteristics may support an organization's immediate strategy and business context, they undermine its ability to adapt to change. Organizational development consultants can use the Kotter and Heskett framework to describe for clients the characteristics of healthy and unhealthy cultures, as well as the process needed to move from one to the other. However, although Kotter and Heskett indicate that effective leadership is needed to move from an Unadaptive Culture to an Adaptive Culture, they do not to...
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This note was uploaded on 10/13/2010 for the course MGT 4373 taught by Professor Newman during the Spring '08 term at Texas State.
- Spring '08
- Human Resource Management