Weekend 2.1 Teams

Weekend 2.1 Teams - Organizing,workinginand leadingteams...

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MGMT523 WEEK 2.1 Organizing, working in and  leading teams
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Understanding teams, focus on team processes Analyzing our own and other teams Motivation Bulwark case Quiz Agenda for this weekend
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What is a team? A team is a group of people with: a common goal Interdependence of activities  bounded membership stable relationships over time some authority to manage their own work and internal processes,  who operate in come larger social context These properties are variable and can be managed
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Why Have Teams? Generate alternatives Group outcome = best idea generated by group Information and expertise Expertise can help in managing and monitoring group  process Obtain commitment Particularly as it related to implementation
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Model of Team Effectiveness MOTIVATION TEAM  EFFECTIVENESS ORGANISATIONAL         CONTEXT  - Resources - Support - Rewards TEAM COMPOSITION          - Heterogeneity       TEAM DESIGN         -Leadership      -Structure      -Procedures TEAM PROCESSES      -Communication      -Conflict mgmt. (Thompson, 2000) COORDINATION ABILITY
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 ORGANIZATIONAL  CONTEXT Resources : Is the team supported in terms of staffing, training, time, equipment, money? Support : Do team members feel that others in the organization are behind them? That their mission is important? The goals clear? Rewards Will the team be rewarded for its efforts? Will individuals vs. the team be rewarded?
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TEAM COMPOSITION Homogeneity: Choosing others “like” us Heterogeneity (in knowledge, experience, styles, skills, roles) May be more difficult/uncomfortable Allows for complementary technical and interpersonal skills Increases Creativity Expands decision-making and problem-solving abilities for complex tasks Opportunities for member learning
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Factors that are more directly under your control TEAM  EFFECTIVENESS ORGANISATIONAL  CONTEXT TEAM DESIGN TEAM PROCESSE S TEAM COMPOSITION
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TEAM DESIGN Design Structures and Procedures to have: High Participation Take advantage of heterogeneity Fair and accepted distribution of workload Appropriate level of collaboration in how tasks are accomplished Task interdependence Clear roles & responsibilities
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Three Ways to Organise your Team Pooled task interdependence Members work independently and then  pool their work Call Centre Model, many MBA teams (Thompson, 1967)
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Three Ways to Organise your Team Sequential task interdependence The task/project is passed from member to  member in sequence Manufacturing assembly line (Thompson, 1967)
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