Chapter 11 - Chapter 11: HUMAN RESOURCE MANAGEMENT CHAPTER...

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Chapter 11: HUMAN RESOURCE MANAGEMENT CHAPTER 11 OVERVIEW Human resource management describes the wide variety of activities involved in attracting, developing, and maintaining a quality organizational workforce. As such, human resource management is an integral part of a manager’s responsibilities. Indeed, the activities of finding, hiring, orienting, training, developing, evaluating, compensating, and retaining the right people to perform the organization’s work are all critical to high performance. The chapter begins by defining human resource management and describing the activities involved in the human resource management process. The impact of governmental laws and regulations on human resource management is examined next, with emphasis being placed on legal requirements for equal employment opportunities and affirmative action programs. Detailed discussions are provided regarding the major areas of human resource management, including human resource planning, recruitment, selection, orientation, training and development, performance management, career development, compensation and benefits, retention and turnover, and labor-management relations. CHAPTER 11 STUDY QUESTIONS SUMMARY I. Study Question 1: What is strategic human resource management? The human resource management process involves attracting, developing, and maintaining a quality workforce. Human resource management becomes strategic when it is integrated into the organization’s top management structure. Employees have legal protections against employment discrimination; equal employment opportunity guarantees people the right to employment and advancement without discrimination. Legal issues in human resource management include sexual harassment, comparable worth, rights of independent contractors, and employee privacy. II. Study Question 2: How do organizations attract a quality workforce?
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Human resource planning analyzes staffing needs and identifies actions to meet these needs over time. Recruitment is the process of attracting qualified job candidates to fill vacant positions. Realistic job previews provide candidates with accurate information on the job and organization. Interviews, employment tests, and reference checks help managers make selection decisions. The use of assessment centers and work sampling is becoming more common in the selection process. III. Study Question 3: How do organizations develop a quality workforce?
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This note was uploaded on 10/14/2010 for the course MG 390 taught by Professor Borah during the Spring '10 term at North Alabama.

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Chapter 11 - Chapter 11: HUMAN RESOURCE MANAGEMENT CHAPTER...

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