Chapter 16 - Chapter 16 TEAMS AND TEAMWORK CHAPTER 16 OVERVIEW Work teams are an essential organizational resource because many tasks performed in

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 16: TEAMS AND TEAMWORK CHAPTER 16 OVERVIEW Work teams are an essential organizational resource because many tasks performed in organizations are beyond the capabilities of people working alone. Therefore, organizational members especially managers and leaders must understand teams and teamwork in order to tap the full potential of teams. The initial portion of chapter describes the nature of teams and teamwork, the pros and cons of teams and teamwork, the usefulness of teams in organizations, and the nature of formal teams and informal groups. Current trends in the use of teams in organizations, including committees, project teams or task forces, employee involvement teams, virtual teams, and self-managing work teams, are then discussed. The focus of the chapter subsequently shifts to developing an understanding of the foundations of team effectiveness. An open systems model of teams is presented and specific inputs, group processes, and critical team outputs are explored. Next, the chapter explores the five stages of team development and then considers the impact of norms, cohesiveness, task and maintenance activities, and communication networks on team performance. Decision making in teams –– including various approaches to making decisions, the assets and liabilities of group decision making, groupthink, and techniques for improving team creativity –– are then examined. CHAPTER 16 STUDY QUESTIONS SUMMARY Study Question 1: How do teams contribute to organizations? A team is a collection of people working together to accomplish a common goal. Teams help organizations through synergy in task performance, the creation of a whole that is greater than the sum of its parts. Teams help satisfy important needs for their members, providing various types of job support
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 10/14/2010 for the course MG 390 taught by Professor Borah during the Spring '10 term at North Alabama.

Page1 / 4

Chapter 16 - Chapter 16 TEAMS AND TEAMWORK CHAPTER 16 OVERVIEW Work teams are an essential organizational resource because many tasks performed in

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online