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Class 1 - 4. Respond more rapidly to a changing workplace...

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Self-managed work teams – A formally recognized group of employees who are responsible for an entire work process from start to finish or segment that delivers a product or service to an internal or external customer *Concept is widely used form of job design that is an outgrowth of job enrichment *Serves o broaden the responsibility of team members. Why self managed worked teams? 1. increase productivity 2. enhance quality 3. reduce cycle time (amount of time required to complete a transaction)
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Unformatted text preview: 4. Respond more rapidly to a changing workplace The Job Characteristics Model helps break jobs down to the core job characteristics. 1. Skill Variety 2. Task Significance how valued it is by others 3. Task Identity the ability of an employee to do a job start to finish with a visible outcome 4. Autonomy -5. Feedback Critical Psychological States 1. Meaningfulness 2. Responsibility 3. Knowledge of results KSA Knowledge Skill and Ability...
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This document was uploaded on 10/20/2010.

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