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chap18-TIF-SMUME5e

# chap18-TIF-SMUME5e - 124 Statistical Applications in...

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124 Statistical Applications in Quality and Production Management CHAPTER 18: STATISTICAL APPLICATIONS IN QUALITY MANAGEMENT 1. The control chart a) focuses on the time dimension of a system. b) captures the natural variability in the system. c) can be used for categorical, discrete, or continuous variables. d) All of the above. ANSWER: d TYPE: MC DIFFICULTY: Moderate KEYWORDS: control chart 2. Variation signaled by individual fluctuations or patterns in the data is called a) special or assignable causes. b) common or chance causes. c) explained variation. d) the standard deviation. ANSWER: a TYPE: MC DIFFICULTY: Easy KEYWORDS: special causes of variation 3. Variation due to the inherent variability in a system of operation is called 4. Which of the following is not one of Deming's 14 points?

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125 Statistical Applications in Quality and Production Management 5. Which of the following is not one of Deming's 14 points? 6. The principal focus of the control chart is the attempt to separate special or assignable causes of variation from common causes of variation. What cause of variation can be reduced only by changing the system? a) Special or assignable causes b) Common causes c) Total causes d) None of the above ANSWER: b TYPE: MC DIFFICULTY: Easy KEYWORDS: common causes of variation 7. Once the control limits are set for a control chart, one attempts to 8. Which of the following is not part of the Shewhart-Deming cycle?
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