Test2 - CH 3 External Environment: General (Indirect):...

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CH 3 External Environment: General (Indirect): Technological, Sociocultural, International, Legal/Political, Economic Task (Direct influence operation/ performance): Cust, Labor Mkt, Comp, Supply Internal Environment: (Elements within organization): Employees, Management, Corp culture General Environment: -International: Events originating in foreign countries & opportunity for US in other countries -Technological: Scientific and Technological advancement in a specific industry and society -Socio-cultural: demographic, norm, custom, and value of people within organization environment -Economic: overall economic health or the region it operates in. -Legal/Political: Fed, state, and local government regulations & politics that influence company. -Pressure groups: try influence companies to behave in socially responsible ways Task Environment: -Customers: people/ organizations in environment who acquire goods or services from organization -Competitors: other org in the same industry or business that provides same set of goods or services -Suppliers: raw materials the organization uses to produce its output -cooperation leads to saving money, marinating quality, and speedy products to market -Labor Mkt: workers; organizations need trained and quality workers -growing need for technology workers -continuous need for recruits, education, training to compete with borderless world -international trading blocs, automation, outsourcing makes unusual labor distribution Organization-Environment Relationship -Adapting to environment: joint ventures, mergers, inter-org partnership to face uncertainties -Boundary-spanning roles: people/dept. that links org to key elements in external environ. -detect and process info about change in environ; represent org’s interest in environ. -competitive intelligence: activities to get information about one’s rivals -Inter-org partners: companies joining together to share scarce resources -merger: two or more org become one; joint venture: strategic alliance for a complex project International Environment: Corporate Culture -Internal environment which includes corporate culture, production tech, org structure, facilities -Culture: key values, beliefs, understandings, and norms shared by members of an org; pattern of shared values and assumptions about how things are done within the organization. -surface level: visible artifacts, patterns of behavior, physical symbols, org ceremonies,
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This note was uploaded on 04/03/2008 for the course MGMT 300 taught by Professor Kukalis during the Spring '08 term at CSU Long Beach.

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Test2 - CH 3 External Environment: General (Indirect):...

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