General (Indirect): Technological, Sociocultural, International, Legal/Political, Economic
Task (Direct influence operation/ performance): Cust, Labor Mkt, Comp, Supply
Internal Environment: (Elements within organization): Employees, Management, Corp culture
-International: Events originating in foreign countries & opportunity for US in other countries
-Technological: Scientific and Technological advancement in a specific industry and society
-Socio-cultural: demographic, norm, custom, and value of people within organization environment
-Economic: overall economic health or the region it operates in.
-Legal/Political: Fed, state, and local government regulations & politics that influence company.
-Pressure groups: try influence companies to behave in socially responsible ways
-Customers: people/ organizations in environment who acquire goods or services from organization
-Competitors: other org in the same industry or business that provides same set of goods or services
-Suppliers: raw materials the organization uses to produce its output
-cooperation leads to saving money, marinating quality, and speedy products to market
-Labor Mkt: workers; organizations need trained and quality workers
-growing need for technology workers
-continuous need for recruits, education, training to compete with borderless world
-international trading blocs, automation, outsourcing makes unusual labor distribution
-Adapting to environment: joint ventures, mergers, inter-org partnership to face uncertainties
-Boundary-spanning roles: people/dept. that links org to key elements in external environ.
-detect and process info about change in environ; represent org’s interest in environ.
-competitive intelligence: activities to get information about one’s rivals
-Inter-org partners: companies joining together to share scarce resources
-merger: two or more org become one; joint venture: strategic alliance for a complex project
International Environment: Corporate Culture
-Internal environment which includes corporate culture, production tech, org structure, facilities
-Culture: key values, beliefs, understandings, and norms shared by members of an org; pattern of
shared values and assumptions about how things are done within the organization.
-surface level: visible artifacts, patterns of behavior, physical symbols, org ceremonies,