Process Improvement Plan

Process Improvement Plan - PROCESS IMPROVEMENT PLAN 1...

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PROCESS IMPROVEMENT PLAN Process Improvement Plan Miriam Waguespack OPS/571 J. Jessie Conques October 18, 2010 1
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PROCESS IMPROVEMENT PLAN Process Improvement Plan Successful organizations constantly strive to improve the processes they have in place. Process improvement helps to create better quality control, higher efficiencies, and lower costs. To implement a process improvement plan, the necessary steps are collect and analyze data from the process. In this paper, I present an analysis of the metric data, in which I collected for the process I identified during week one. As part of the analysis, the control and confidence limits I calculated as well as other relevant statistics. With this information, I developed a process improvement plan. Process Description The process I am analyzing is driving from home to my job across town; Figure one depicts the process. Because of its nature, the logical performance metric for this process is the time it takes to complete the drive. Table One: provides a summary of the data collected during the previous five weeks. Day of the Week Driving Time (minutes) Week #1 Week #2 Week #3 Week #4 Week #5 Monday 22 24 22 22 23 Tuesday 17 17 17 37 16 Wednesday 15 16 16 19 16 Thursday 25 24 24 25 21 Friday 29 26 29 26 28 Table 1. Driving time from home to my job across town. Figure 1. Below is the flowchart of my current process driving to work, from home. 2
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Control limits An important part of the analysis is to find the upper control limit (UCL) and lower control limit (LCL) of the process. For the process under consideration, the 3 Getting in car Start and warm up car engine Do I have enough gas in my Yes Drive to the
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Process Improvement Plan - PROCESS IMPROVEMENT PLAN 1...

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