Business Communication Trends - Business Communication...

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Business Communication Trends 1 Business Communication Trends Cristina M Dibert University of Phoenix Columbus Campus Dr. William McHugh, D.M. September 23, 2010
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Business Communication Trends 2 Business communication can affect the image of a company. If there is a lack of communication, or proper communication, this will create confusion within the company. With my current positions, positive communication approach as well as proper communication, is a must. Currently, I am a dispatcher for a towing company as well as a Tax Professional. I have to communicate with an in depth knowledge of both my positions. Informing the drivers where to pick up a vehicle incorrectly will create a problem. Not just for the company, but for the clients as well. If I dispatch to an incorrect address, the customer/client is then inconvenienced. Some of the insurance companies that we dispatch for also require that we call when drivers are on the scene, as well as ensure that we stay in contact with them while drivers are towing. We must make a minimal of three calls to the insurance company during the entire
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  • Spring '10
  • Dr.WilliamMcHugh
  • insurance company, BUSINESS COMMUNICATION TRENDS, Cristina M Dibert University of Phoenix Columbus Campus, Dr. William McHugh

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