ISM 3630 Winter 2010
3. Course Texts
> Required Texts
James A. O’Brien (
Introduction to Information Systems: Essentials for the E-Business
ISBN – 978-0-07-340292-5
Note: the 14
edition will be OK.
WSU Pipeline Blackboard
E-mail, chat discussion boards and Twitter
Internet and Internet Explorer
MS Word, Excel, PowerPoint, others as required
5. Course Description
The rapid evolution and diffusion of information technology (IT) is transforming the way
that many organizations operate.
IT is playing a strategic role in gaining competitive
advantage and supporting business operations and managerial decision making, and the
Internet and its related technologies are enabling electronic commerce and enterprise
collaboration in global markets.
In the information age, managers, entrepreneurs, and
business professionals need to know how to use and manage a variety of information
technologies to create competitive firms, improve decision making, manage global
interdependencies, and provide quality products and services in an efficient and effective
manner. The primary objective of this course is to prepare business students to manage
their information environments and to use and manage information technology. The
course places a major emphasis on the strategic role of information technology.
course is taught from the viewpoint of the business manager who is not an MIS
The lectures, readings, and assignments will introduce a number of key
concepts and timely issues related to five major topics:
The basics of information technology (hardware, software, telecommunications,
IT applications (information systems for: business operations and electronic
commerce; enterprise collaboration; managerial decision support; and strategic
IS development (the traditional systems development life cycle, prototyping,
CASE tools, end-user development)
Managing IT (implementation issues, challenges of managing IS technologies,
resources, and strategies, including global IT management, ERP, and security
and ethical challenges).