adjustmentletter - we shall try our best to avoid this...

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Dell Inc. One Dell Way Round Rock, TX 78682 United States Augest 24, 2009 Mr. Peng Liu 839 East Dr. Apt #6 Oklahoma City, OK 73105 Phone: (405) 795-4898 United States Dear Mr. Liu: Subject: Your August 20 Letter About Your Laptop Good news for you, you can get your money back. We have received your laptop and checked the hard disk. The problem that you described truly existed. We apologize for our laptop to bring troubles to you. Your $649 has been refunded. We can assure you that in the future
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Unformatted text preview: we shall try our best to avoid this error occurring again. If you want to try another laptop from our company, we will do our best to make you feel fully satisfied. Your problem is important experience to us. The customers’ experiences made us do better. Thank you for believing in us and liking our brand. Welcome to our online shop again. Sincerely, Charles Morris Customer Service manger...
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