Health Care Operations Management Roles and Goals

Health Care Operations Management Roles and Goals - Health...

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Health Care Operations Management Roles and Goals 1 Health Care Operations Management Roles and Goals Tina Washington University of Phoenix Kris Sanders September 27, 2010
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Health Care Operations Management Roles and Goals 2 This paper will define operations management as it pertains to health care organizations. A brief description of the roles and goals of the operations managers in health care will be explained. The role that is most important in health care will be explained and examples given. Operations Management Operations management is a discipline that integrates scientific principles of management to determine the most efficient and optimal methods to support patient care delivery (Langabeer, P. 3, 2008). Health care operations management is quantitative management. Quantitative management, as stated by Langabeer involves the use of analytical and optimization tools, as well as extensive use of process and quality improvement techniques to drive improved results. The resources are turned into healthcare services by the business systems and processes through quantitative management. Resources include: labor and capital, cash, technology, personnel, space, equipment, and information. Outputs (healthcare services) include: production and
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Health Care Operations Management Roles and Goals - Health...

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