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DeRuyter_J_100ptBadNewsLetter - it is in Evergreen...

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May 12, 2010 Fern Green - Retail Manager Evergreen Nursery 1122 Daffodil Rd. Everett, WA 99555 Dear Fern, Cedar Grove Composting is grateful for your order of our top quality compost and values your diligence as a loyal customer. As a result of the popularity of our “gourmet” product, the demand has exceeded our available supply. Therefore, we regret to inform you that it will take about four (4) weeks to fill your current order. With the rapidly increasing demand for this product, we are currently in the process of hiring new employees to increase production. Furthermore, to compensate for your inconvenience, we are offering a 15% reduction on the total amount of your order. This promotion is available to Evergreen Nursery for this current order or on the next order if
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Unformatted text preview: it is in Evergreen Nursery’s best interest to cancel the current order. To adjust your order, please call our customer service office at 1-800-555-5555. There, you also have the option of cancelling your order, making a new order for a future date, or reducing your current order to speed up delivery. If you have any questions please feel free to contact me personally either by phone or email. Cedar Grove Composting appreciates your understanding and patience in this situation and we assure that we are doing everything possible to speed up production to fill orders. Sincerely, Wholesale Division Manager...
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