assignment2 final - Billy Williams Jr. October 8, 2010...

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Billy Williams Jr. October 8, 2010 Assignment 2 Final Draft 9.2a. We are sorry to inform you that we will not be able to refund your money. Tickets are only refunded in cases of life and death. Fortunately your ticket is still valid and can be used in any flight to the same destination. b. We were unable to find a supplier that has the decorations you wanted. We were able to find some decorations that have the same theme as the ones you requested. They aren’t as flashy as the others but are still very nice. c. In the user’s manual it states that water damage is not the companies fault. So we will not be able to refund your money for your MP3 player. #3. Dear Margaret Caldwell, We got your request of a refund due to fraudulent chargers on your debit card. We’ve looked over this matter and decided that there wasn’t a mistake. The reason the reference number is the same for three transactions is because the numbers change daily not hourly. Also it wasn’t a mistake of swiping the card to many times because the amount of the purchases is different. We value your business Union Bank of California and hope that we have resolved this
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This note was uploaded on 10/20/2010 for the course ENG 265 taught by Professor Peters during the Spring '10 term at University of Massachusetts Boston.

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assignment2 final - Billy Williams Jr. October 8, 2010...

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