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Unformatted text preview: Nurse takes readings Waits in examining room Doctor performs diagnosis Waits to pay for services Walks to pharmacy Waits to fill prescription (4 x 5 min.) Prescription is filled Drives home Total Chow arrives home at: b. c. Value-Added Time Nonvalue-Added Time (b)...
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This note was uploaded on 10/22/2010 for the course BUSINESS BAIU09 taught by Professor Mr.ken during the Spring '10 term at American InterContinental University Dunwoody.
- Spring '10