十四3408655255

十四3408655255 - CHAPTER...

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CHAPTER FOURTEEN LEADERSHIP OVERVIEW OF THE CHAPTER Leadership is a key ingredient for managerial success in organizations both large and small. When leaders are effective, their subordinates are highly motivated, committed, and high performing. When leaders are ineffective, chances are good that their subordinates do not perform to the level of their capabilities, lack motivation, and may be dissatisfied. This chapter describes what leadership is and examines major leadership models that have been developed by various researchers. It also describes how managers engaging in transformational leadership can have a dramatic impact upon their organization and discusses the impact of gender on leadership. LEARNING OBJECTIVES 1. Describe what leadership is , when leaders are effective and ineffective, and the sources of power that enable managers to be effective leaders. 2. Identify the traits that show the strongest relationship to leadership, the behaviors in which leaders engage, and the limitations of the trait and behavior models of leadership. 3. Explain how contingency models of leadership enhance our understanding of effective leadership and management in organization. 4. Describe what transformational leadership is and explain how managers can engage in it. 5. Characterize the relationship between gender and leadership . A MANAGER’S CHALLENGE: STEVE BALLMER REINVENTS MICROSOFT Because of the overarching need for integration across units, Microsoft has always been managed in a very centralized fashion from its earliest days through the 1990s. Coordination is essential to the development of the integrated technologies required to achieve Microsoft’s vision of seamless computing, and Gates feared that giving unit managers autonomy would result in a lack of coordination across units. When Steve Ballmer took over as CEO in 2004, he implemented sweeping changes. He divided the company into seven operating divisions and empowered managers to make decisions formerly reserved for the CEO. Integration across divisions is achieved by a matrix-kind of organization called ‘Integrated Innovation.’ Getting employees motivated to rally around his vision has always been a top priority for Ballmer. He is described as ‘the quintessential, larger-than-life, rah-rah leader” and the perfect foil for his geeky and erudite best buddy, Bill Gates.” As a leader who walks the talk, Ballmer was once seen on his hands and knees plugging in monitors at the headquarters of customer General Motors, attempting to fix a screen resolution problem for automobile design engineers. GM’s CIO observed Ballmer’s efforts and said, “That shows me that Steve Ballmer cares.” Jones, Contemporary Management, Fourth Edition 81
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CHAPTER THIRTEEN LEADERSHIP LECTURE OUTLINE I. THE NATURE OF LEADERSHIP Leadership is the process by which a person exerts influence over other people and inspires, motivates, and directs their activities to help achieve group or organizational goals. When leaders are effective, the influence they exert helps a group achieve its
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This note was uploaded on 10/25/2010 for the course MGMT 321 taught by Professor Spears,m during the Fall '08 term at Winthrop.

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十四3408655255 - CHAPTER...

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