team conflict

team conflict - Bibliography Holpp L(1999 Managing Teams(pp...

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Bibliography Holpp, L. (1999). Managing Teams (pp. 150-156). Madison: McGraw-Hill. Tucker, M. L., McCarthy, A. M., & Benton, D. A. (2002). The Human Challenge: Managing Yourself and Others in Organizations (7thth ed.). Upper Saddle River: Prentice Hall.
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Case Study #1 RTL 3360 January 1, 2010 Kaitlin Edgin
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The Human Challenge has taught us that this kind of conflict is interpersonal conflict. Interpersonal conflict “can result from… competition for rewards” (Tucker 200). In this case, the reward is the pay in commission. In this position, Managing Teams tells us that the best thing to do is to deal with the conflict directly with person-to-person communication. I feel that being direct and with someone you feel conflicted with, can create a sense of honesty amongst your team. Openness is a great key to success in a team. Managing Teams gives us a step by step guide in dealing with direct resolution. Step 1 tells us to tell our fellow employees that we have a problem with something that
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team conflict - Bibliography Holpp L(1999 Managing Teams(pp...

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