Week4-5Presentation_DDBA8650_Arora+A.ppt - Value Proposition within Healthcare Abhay Arora Walden University Week 4-5 The Research Topic \u2022 What is

Week4-5Presentation_DDBA8650_Arora+A.ppt - Value...

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Value Proposition within Healthcare Abhay Arora Walden University Week 4-5
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The Research Topic What is importance of valued added service as it relates to patient care services. Why the value propositions would improve the value of services to patients at hospitals.
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What are Value Added Services? Little or no cost! Can result in: Patient Satisfaction. High quality and efficient care. Safety. Wellness offerings
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Improve Business Boost Profitability Benefits all stakeholders Create value for the healthcare services The Purpose?
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Patient service delivery trends. Service response and feedback Areas for improvement?
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Customer Service Programs targeting specific health conditions Health related follow up alternatives Where can value be added?
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Practice efficiency Patients served in shorter time Respect Attract new customers Maintain current customers Customer Service
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Specialized treatment Health and fitness classes Healthy living tips Free fitness training classes Programs targeting specific health conditions
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  • Spring '20
  • Elsevier Health Sciences, BMC Health

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