OUTLINE MODULE 2 EXAM

OUTLINE MODULE 2 EXAM - O UTLI NE MODULE 2 Diversity in the...

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OUTLINE MODULE 2 Diversity in the Workplace 1. The case for building diversity a. Attempts to increase and appreciate diversity are associated with many desirable outcomes i. Improved public reputation; capitalize on more diverse markets ii. Access to best job candidates, regardless of demographic characteristics (not job related). iii. Better job attitudes (satisfaction, commitment) and performance among employees. iv. Better able to retain talented employees 1. getting products to more people 2. recruiting; more talent and better CSR b. Process of Discrimination i. Stereotypes (beliefs) 1. Typically inaccurate beliefs about others’ characteristics based on group membership ii. Sociotypes 1. Typically accurate, respectful understanding of group differences developed through direct contact and inquiry iii. Prejudice (attitude) 1. Negative attitudes toward the members of specific groups, based solely on group ,membership iv. Discrimination (behavior) 1. Negative behavior consistent with a prejudice.
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v. STEREOTYPES-> PREJUDICE-> DISCRIMINATION vi. Social Identity Theory 1. We have a tendency to cognitively categorize things and people(how to deal with different stimuli). 2. Accentuation effect a. Overestimating within-group similarity and between group differences b. Categorizing ourselves into groups gives us a social identity (what you are a part of, family, friends, school, work etc.), distinct from out individual identity. i. Ex. Men and women are diff. all men are the same, and all women are the same. c. Our sense of esteem is influenced by group identification i. Comparison to “better” groups negatively impacts esteem ii. Comparison to “worse” groups positively impacts esteem d. Mere awareness of group membership is enough to produce prejudice and discrimination i. Ex. Ivy vs lower end schools ii. All motivated to see our groups do better than other groups c. i. Demographic distinctions protected by law. It is illegal for co’s to do these: 1. Race and ethnicity (civil rights act 1964) 2. Biological sex (CRA, 1964; equal pay act, 1963) 3. National origin (CRA 1964)
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4. Age, over 40 years old (Age discrimination Employment Act, 1967) 5. Physical & mental disabilities (Americans with Disabilities Act 1991) ii. Affirmative Action (AA) programs 1. Provides opportunities to groups that have been historically underrepresented in the workforce, such as women and ethnic/ racial minority groups 2. Has yielded major gains in opportunities for minorities—always gave the minority the opportunity i 3. When the majority and minority are EQUALLY qualified AA states that the minority candidate should be selected to correct for historically denied opportunities a. It’s not a quota system- that’s illegal 4. It’s optional unless: a. Public/gov’t organization b. Receive federal/state funding c. A judge orders an AA program due to evidence of discrimination i. EX Denny’s article d. Promoting diversity in Organizations i. Specific things that organizations do to promote diversity:
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OUTLINE MODULE 2 EXAM - O UTLI NE MODULE 2 Diversity in the...

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