Chapter 5 - Engineering Finance Human Resources Information...

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1 Process Analysis Chapter 5
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2 What is a process? One or more tasks Transforms a set of inputs Creates a set of outputs For a customer or another process Uses people, procedures, and tools Output has greater value than inputs
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3
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4 What outputs are not Things that you supervise or approve Goals or outcomes for the organization Steps in a work in progress An overall function such as a job description
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5 Typical Business Functions Accounting Distribution
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Unformatted text preview: Engineering Finance Human Resources Information Systems Legal Marketing Product Design Production Purchasing Research and development Sales Shareholder relations 6 Most processes have sub processes Use a decimal system to identify layers 7 Process Categories 1. Design and development 2. Marketing and sales 3. Purchasing 4. Production 5. Service 6. Distribution 7. Control 8. Support...
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This note was uploaded on 10/31/2010 for the course BUSINESS S INFO taught by Professor Xx during the Spring '10 term at VCU.

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Chapter 5 - Engineering Finance Human Resources Information...

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