Human Resources ManagementSBS – MBA/MSCAssignment - AUH 2019Student ID : Unit TITLE / CODE : Name : Mohamed Sarhan1
ASSIGNMENT 1GOAL SETTING1.1 As the HR manager, critically evaluate the current performance appraisal process atthe Financial Security Investment including Brook’s manager’s behaviour and decisionmaking as well as the organization’s role in this process. According to Investopedia financial security investment companies are a bridge betweenlarge enterprises and the investor. Their primary roles are to advise businesses andgovernments on how to meet their financial challenges and to help them procure financing,whether it be from stock offerings, bond issues, or derivative products. The managers involved in these companies make the money of their clients to grow, so thatthey achieve their goals and aspirations, thereby offering a more comfortable future. They actas a engine room of investment funds, pension funds and a range of other savings products.They help investors make appropriate choices as to which assets or funds to invest in. Theindustry has high employee turnover, low loyalty and high employee mobility.As per the definition of Investopedia - A performance appraisal is a regular review of anemployee's job performance and overall contribution to a company. Also known as an"annual review," "performance review or evaluation," or "employee appraisal," aperformance appraisal evaluates an employee’s skills, achievements and growth, or lackthereof. Companies use performance appraisals to give employees big-picture feedback ontheir work and to justify pay increases and bonuses, as well as termination decisions. Theycan be conducted at any given time but tend to be annual, semi-annual or quarterly.As per the case study the current performance appraisal process at the Financial SecurityInvestment involves 1.Increasing the number of clients on annual basis 2.Increase the clients investment portfolios 3.Good relationship with the clients The deliverables accounted by the financial security services were only towards increasingthe number of customers thereby increasing the profits and reducing the cost. 2
As a manager Mr. Brook has highly committed and high performing brokers (20nos) becauseof his motivation, engagement and commitment towards his work, whereas Baskin as amanager performed well by creating higher turnover rates and had a good contact with thetop management. Brook act as a people oriented manager, whereas Baskin act as a task oriented manager. Thedeliverables of the Financial Security Investment is achieved by Baskin rather than Brook.The present appraisal system emphasized on task oriented manager rather than peopleoriented manager.By definition, task-oriented management or leadership is a behavioral approach in which theleader focuses on the tasks that need to be performed to meet certain goals or to achieve aparticular performance standard.