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Managing+Business+Ethics - Managing Business Ethics MGT/216...

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Managing Business Ethics MGT/216 ORGANIZATIONAL ETHICS AND SOCIAL RESPONSIBILITY
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Ethical Problems of Organizations Managing Stakeholders Ethics and Consumers Ethics and Employees Ethics and Shareholders Ethics and the Community Why Are These Ethical Issues? Costs
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Stakeholders What is a stake? An interest or share in some effort or undertaking A claim or a right to something Primary stakeholder groups Consumers Employees Shareholders Community
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Consumer Rights To be safe To be heard To choose To be informed
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Due Care Theory Design - products and services should meet all government regulations and specifications and be safe under all foreseeable conditions Materials - materials should meet government regulations and be durable enough to withstand reasonable use Production - products should be made without defects
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Due Care Theory Quality control - products should be inspected regularly for quality Packaging, labels, warnings
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