final exam sample test items_1

final exam sample test items_1 - Review for Final IDS 390...

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Review for Final IDS 390 HAC/Spring 08 True/False 1. Convincing members of your audience to take the action you recommend is more important than establishing and maintaining their good  will. 2. In a group report, each writer’s style should stand out for individual recognition. 3. All feedback is verbal 4. Email is better than a written document because it provides more privacy. 5. If you are pressed for time, you should write your message carefully the first time to eliminate the need for editing and revisions. Multiple Choice 1. In reply to an inquiry, which phrase or phrases would give the inquirer a  more favorable impression of the respondent a. “In the event you have any questions…” b. “If you have further questions…” c. Do not hesitate to ask….” d. “Please ask…” e.  b and d 2. Which is the best way to begin a letter of congratulations? a.
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final exam sample test items_1 - Review for Final IDS 390...

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