Ojala_Vilpola_Kouri - TAMPERE UNIVERSITY OF TECHNOLOGY...

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TAMPERE UNIVERSITY OF TECHNOLOGY Industrial Management Human-Centered Technology RISKS IN ERP PROJECT - case study of IS/ICT management capability maturity level and risk assessment Mika Ojala Inka Vilpola Ilkka Kouri
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TAMPERE UNIVERSITY OF TECHNOLOGY Industrial Management Human-Centered Technology Background ERP projects are often considered risky and expensive ERP has in many cases a strong influence on company´s operations – and company operations to ERP choice ERP systems utilized by smaller companies are more often Commercial-Off-The-Shelf (COTS ) type of software Goal in the ERP project is to select a software that fulfills the company needs – business needs Companies have various management capability maturities and this affects ERP project
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TAMPERE UNIVERSITY OF TECHNOLOGY Industrial Management Human-Centered Technology Goal of our study How to identify and assess ERP project risks and what is the effect of IS/ICT capability maturity level to ERP project risks? We compared generic risk lists and our own risk identification and assessment methods - No generic risk list as a basis in our study - We tried to find out company specific ERP risks - We compared our own risk list and assessment generic list (Sumner 2004) and searched differences Is there a possibility to miss some critical risks if you use generic risk lists?
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TAMPERE UNIVERSITY OF TECHNOLOGY Industrial Management Human-Centered Technology IS/ICT management capability maturity level Renken (2004) mentions seven IS/ICT capability maturity indicators - IS/ICT applications i.e. how they are utilized (3) - Business-IT relationship i.e. inter-organizational relationship (5) - IS/ICT strategy alignment, meaning if IT strategy exists and whether it is aligned with business strategy (4) - IS/ICT user profile i.e. the IT skills of the personnel of a company (3) - IS/ICT managerial paradigm i.e. focus of ICT management (4) - IS/ICT governance i.e. if a predefined IT management process exists and how well it is established (5)
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This note was uploaded on 11/05/2010 for the course FCBA MBA608 taught by Professor Dr. during the Spring '10 term at Baptist College of Health Sciences.

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Ojala_Vilpola_Kouri - TAMPERE UNIVERSITY OF TECHNOLOGY...

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