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week 6 communication - Principlesof Management...

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1 Week 6   Organization  Communication    Principles of  Management 
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2 Definition of Communication Communication The transfer & understanding of meaning When we read novels and understand the  story, the author has successfully  communicated with us When you are daydreaming my class, even  though you hear my voice, I cannot  communicate to you Communication does not imply agreement 
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3 Why do we care about  communication? Communication serves at least 4  functions Controlling 
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4 The  arrow  model of  communication Sender > encoding > delivery through a  channel > decoding > receiver
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5 Channel comparison Feedback potential Capacity to handle complex messages Breadth potentials (multi media, synchronicity) Confidentiality Ease of encoding & decoding Time-space (equipment) constraints Cost Interpersonal  warmth Formality Scanability Control in the time of consumption
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