chap01 - Chapter 1 INTRODUCTION TO MANAGEMENT AND...

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Chapter 1 INTRODUCTION TO MANAGEMENT AND ORGANIZATIONS POM 1- 1- 1
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Learning Objectives You should learn to: Explain what a manager is and how the role of a manager has changed Define management Distinguish between efficiency and effectiveness Describe the basic management functions and the management process Identify the roles performed by managers POM 1- 1- 2
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Learning Objectives (cont.) You should learn to: Describe the skills managers need Explain what managers do using the systems perspective Identify what managers do using the contingency perspective Describe what an organization is and how the concept of an organization has changed Explain the value of studying management 1- 1- 3
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Who Are Managers? Manager someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals changing nature of organizations and work has blurred the clear lines of distinction between managers and non-managerial employees 1- 1- 4
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Who Are Managers? (cont.) Managerial Titles First-line managers - manage the work of non- managerial individuals who are directly involved with the production or creation of the organization’s products Middle managers - all managers between the first-line level and the top level of the organization manage the first-line managers Top managers - responsible for making organization- wide decisions and establishing the plans and goals that affect the entire organization 1- 1- 5
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Organizational Levels Non-managerial Employees Top Managers Middle Managers First-line Managers 1- 1- 6
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What Is Management? Management the process of coordinating work activities so that they are completed efficiently and effectively with and through other people elements of definition Process - represents ongoing functions or primary activities engaged in by managers Coordinating - distinguishes a managerial position from a non-managerial one 1- 1- 7
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What is Management? (cont.) Management (cont.) elements of definition Efficiency - getting the most output from the least amount of inputs “doing things right” concerned with means Effectiveness - completing activities so that organizational goals are attained “doing the right things” concerned with ends 1- 1- 8
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chap01 - Chapter 1 INTRODUCTION TO MANAGEMENT AND...

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