lect20_S07 - Why Lecture 20 In the news Airbus A380 makes...

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W hy Things Bite Back: When People Die Engineering 100 J. Daida Lecture 20 Standard Disclaimer: These lecture notes are provided as a SERVICE to you to help you study for this class. At no time are we obligated to provide notes for every lecture. Understand that these notes are NOT a replacement for either coming to lecture or for the class readings. Indeed, these notes represent only a PARTIAL SET, which means it's up to you to attend class (or to find someone else's notes) to fill in the SUBSTANTIAL fraction of the lecture that has been left out of these notes. Indeed, these notes may represent only a draft and may be based on last term's lectures (which may or may not be repeated in their entirety for this term.) If it turns out that attendance to the class drops below 80%, we reserve the right to reduce the amount of content in these notes. If it turns out that attendance to the class drops below 80%, we also reserve the right to discontinue the distribution of these notes either before or after lecture. Copyright: © 2007, Jason M Daida. All Rights Reserved. In the news http://www.latimes.com/business/la-fi-onboard20mar20,1,7140158,full.story ± Airbus A380 makes its inaugural flights to the USA On 19 March 2007, one A380 lands in New York, the other in Los Angeles In the news Business Week, 10 October 2006 ± Airbus A380 Early October 2006 Software blunder brings production of what will be the world’s largest commercial airplane to a near halt In the news ± Unfortunately, wire bundles were designed using an older version of design software Business Week, 10 October 2006 Photo: Regis Duvignau/Reuters New York Times, 13 October 2006 In the news ± Consequently, wire bundles have been manufactured incorrectly and are considered defective and unusable Business Week, 10 October 2006 In the news ± This software blunder alone sets Airbus back almost two years behind schedule – Expect $6.1 billion profit hit over next four years – Some of the current orders (152) are threatened – Cash crunch may cause another setback to the A350 (another Airbus plane), which has already been delayed to 2012 – CEO fired; fate of company on the line ± Software blunder is not the ultimate cause, though New York Times, 13 October 2006 Business Week, 10 October 2006 Bloomberg News, 2 October 2006
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In the news ± Organizational dysfunctions were at the heart of breakdown between Airbus plants in Toulouse (France) and Hamburg (Germany) – Each plant believed they were doing the right thing – Each plant believed it was the other’s fault – French and German stereotypes further us-versus-them mentality – Glitches and production delays result in “downward spiral of blame” ± Hamburg engineers do what they’ve always done to “do the right thing,” even to the extent of ignoring design input from Toulouse engineers – Hamburg electrical engineers end up designing with out-of- date software New York Times, 13 October 2006 Business Week, 10 October 2006
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lect20_S07 - Why Lecture 20 In the news Airbus A380 makes...

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