Communications Exam 2 Study Guide

Communications Exam 2 Study Guide - I n t roduction to...

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Introduction to Communications Exam 2 Study Guide: Chapter 6: 1. Explain the importance of nonverbal in the communication process: a. Help to interpret and understand verbal messages b. Can affect public policy decisions c. Engage in nonverbal behaviors all the time we are CONSCIOUS d. Multichannel 2. Distinguish between nonverbal behavior and non verbal communication: a. Nonverbal behavior: all the nonverbal actions people perform b. Nonverbal communication: nonverbal behavior that has symbolic meaning 3. Identify four factors that influence the meaning of nonverbal communication: a. Culture b. Relationships between 2 people c. Knowledge of communicator d. Sex 4. Identify non-verbal codes: distinct, organized means of expression that consists of symbols and rules for their use. a. Kinesics: nonverbal communication sent by the body, including gestures, posture, movement, facial expression, and eye behavior i. Gestures ii. Illustrators iii. Emblems
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iv. Adaptors v. Regulators vi. Immediacy vii. Relaxation b. Para linguists: all aspects of spoken language except the words themselves includes rate, volume, pitch, and stress i. Voice qualities: qualities such as speed, rhythm, vocal range, and articulation that make up the music of the human voice ii. Vocalizations: uttered sounds that do not have the structure of language c. Time/Space i. Chronemics : study of the way people use time as a message i. Monochronically ii. Polychronically ii. Proxemics: study of how people use special cues, including interpersonal distance, territoriality, and other space relationships to communicate i. Intimate distance ii. Personal distance iii. Social distance iv. Public distance d. Haptics: the study of the communicative function of touch i. Professional touch ii. Functional touch iii. Social-polite touch iv. Friendship touch v. Love-intimate touch vi. Demanding touch e. Appearance/artifacts: i. Artifacts: clothing and other accessories 5. Identify five functions of nonverbal messages
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a. Communicating information : using nonverbal behaviors to help clarify verbal messages and reveal attitudes and moods b. Regulating interaction: using nonverbal behaviors to help manage turn-taking during conversation c. Expressing/managing intimacy : using nonverbal behaviors to help convey attraction and closeness d. Establishing social control: using nonverbal behavior to exercise influence over other people e. Service task function: using nonverbal behavior to signal close involvement between people in impersonal relationships and contexts 6. Articulate the role of power in nonverbal communication: a. The way people dress b. Communicate their own status and identities c. Evaluate others status and identities d. More powerful segments of society define dress codes, regulations, standards of beauty e.
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