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PMP575_Patel_Directed Reading Assignment 04

PMP575_Patel_Directed Reading Assignment 04 - Methods of...

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Nirali Patel PMP575 Directed Reading Assignment 04 Question: In table 1, what was the second best resolution technique? What was the worst resolution technique? What do you conclude from this? Martin Zummersch March 15, 2010 Methods of Resolving Interpersonal Conflicts: 1
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Conflict is a state of opposition, disagreement or incompatibility between two or more people or groups of people 1 ”. Conflicts are inevitable in project management. The major sources of conflicts are different goals and expectations of people involved in project and organization, uncertainty of authority (If project manager is not appointed at start of project) and at times interpersonal conflicts. The sources of conflict change as projects progress along project life cycle 2 . There are number of methods for negotiating and handling conflicts. This paper will answer question number one (1) “In table 1, what was the second best resolution technique? What was the worst resolution technique? What do I conclude from this?” According to research results, the second best effective resolution technique is “Forcing” (24.5%). On the other hand, the worst resolution technique is also
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