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Conflict & Negotiation

Conflict & Negotiation - CONFLICT NEGOTATIONS...

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Department of Management CONFLICT & NEGOTATIONS BADM 66 10 November 2008 James R. Bailey, Ph.D. Tucker Professor of Leadership
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Conflict Understood SOURCES Resource Scarcity Option Limitation Communication Personality LEVELS Intra-personal Inter-personal Intra-Group Inter-Group Intra-Organizational Inter-Organizational Latin conflictus to strike together
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Intra-Personal Conflict: The Road Not Taken , Robert Frost (1934) Two roads diverged in a yellow wood, And sorry I could not travel both, And be one traveler, long I stood And looked down one as far as I could To where it bent in the undergrowth. Then took the other, as just as fair, And having perhaps the better claim, Because it was grassy and wanted wear; Though as for that the passing there Had worn them really about the same. And both that morning equally lay In leaves no step had trodden black. Oh, I kept the first for another day! Yes knowing how way leads on to way, I doubted if I should ever come back. I shall be telling this with a sigh Somewhere ages and ages hence: Two roads diverged in the woods and I— I took the one less traveled by, And that has made all the difference
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