case+study+1+HR - Case Study #1 Pay Decisions at...

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Case Study #1 Pay Decisions at Performance Sports Katie Perkins’ career objective while attending Rockford State College was to obtain a degree in small business management and upon graduation to start her own business. Her ultimate desire was to combine her love of sports and a strong interest in marketing to start a mail-order golf equipment business aimed specifically at beginning golfers. In February 1996, after extensive development of a strategic business plan and a loan in the amount of $75,000 from the Small Business Administration, Performance Sports was begun. Based on a marketing plan that stressed fast delivery, error-free customer service, and large discount pricing, Performance Sports grew rapidly. At present the company employs sixteen people: eight customer service representatives earning between $9.75 and $11.25 per hour; four shipping and receiving associates paid between $7.50 and $8.50 per hour; two clerical employees each earning $7.75 per hour; an assistant manager earning $13.10 per
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case+study+1+HR - Case Study #1 Pay Decisions at...

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