Managing and Using Information Systems

Managing and Using Information Systems - Preface viii...

Info iconThis preview shows pages 1–4. Sign up to view the full content.

View Full Document Right Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: Preface viii Acknowledgments xi About the Authors xii Introduction 1 The Case for Participating in Decisions about Information Systems 2 What If a Manager Doesnt Participate? 4 What Skills Are Needed to Participate Effectively in Information Technology Decisions? 6 Basic Assumptions 8 Summary 15 Key Terms 16 Discussion Questions 16 Case Study I-1: Terry Cannon, MBA 16 Case Study I-2: Anyglobal Company Inc. 18 H17012 CHAPTER 1 The Information Systems Strategy Triangle 19 Brief Overview of Business Strategy Frameworks 21 Brief Overview of Organizational Strategies 28 Brief Overview of Information Systems Strategy 30 Food for Thought: Economics of Information vs. Economics of Things 32 Summary 33 Key Terms 34 Discussion Questions 34 Case Study 1-1: Roches New Scientific Method 34 Case Study 1-2: Comair Airlines 37 H17012 CHAPTER 2 Strategic Use of Information Resources 38 Evolution of Information Resources 39 Information Resources as Strategic Tools 40 H17012 Contents How Can Information Resources Be Used Strategically? 42 Strategic Alliances 52 Risks 54 Food for Thought: Time-Based Competitive Advantage 55 Summary 56 Key Terms 56 Discussion Questions 56 Case Study 2-1: Lear Wont Take a Backseat 57 Case Study 2-2: Tesco UK 59 H17012 CHAPTER 3 Organizational Impacts of Information Systems Use 60 Information Age Organizations 61 Information Technology and Organizational Design 63 Information Technology and Management Control Systems 68 Virtual Organizations 72 Virtual Teams 74 Food for Thought: Immediately Responsive Organizations 77 Summary 79 Key Terms 79 Discussion Questions 80 Case Study 3-1: Virtually There? 80 Case Study 3-2: The FBI? 82 H17012 CHAPTER 4 Information Technology and the Design of Work 84 Job Design Framework 85 How Information Technology Changes the Nature of Work 86 How Information Technology Changes Where Work Is Done 93 Information Systems Enable More Group Work 100 Gaining Acceptance for IT-Induced Change 101 Food for Thought: The Productivity Paradox 102 Summary 104 Key Terms 105 Discussion Questions 105 Case Study 4-1: Baseball in the United States 106 Case Study 4-2: Automated Waste Disposal, Inc. 107 H17012 CHAPTER 5 Information Technology and Changing Business Processes 109 Silo Perspective vs. Business Process Perspective 110 The Tools for Change 114 Integrated Supply Chains 119 iv H17012 Contents Enterprise Systems 120 Food for Thought: The Risks of Radical Redesign Alone 127 Summary 129 Key Terms 129 Discussion Questions 130 Case Study 5-1: Coca-Cola Vending Machines 130 Case Study 5-2: Nestl 131 H17012 CHAPTER 6 Architecture and Infrastructure 133 From Vision to Implementation 135 The Leap from Strategy to Architecture to Infrastructure 136 Other Managerial Considerations 144 From Strategy to Architecture to Infrastructure: An Example 150 Food for Thought: Business Continuity Planning 152 Summary 156 Key Terms 156 Discussion Questions 156 Case Study 6-1: Bush Intercontinental Airport in Houston 157 Case Study 6-2: Johnson & Johnson Enterprise IT Architecture...
View Full Document

Page1 / 379

Managing and Using Information Systems - Preface viii...

This preview shows document pages 1 - 4. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online