Comm107- chapter 9 outline

Comm107- chapter 9 outline - Chapter 9 Outline A group...

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Chapter 9 Outline A group traditionally has been defined as “an assemblage of persons who communicate, in order to fulfill a common purpose and achieve a goal.” Small groups usually consist of three to twelve persons; large groups normally have more than a dozen. Research shows that participation rates are affected significantly by differences in group size. Advantages of Groups o An opportunity for input from many people with different points of view o Challenge ideas before they are put into action o An idea probably will receive the scrutiny of many evaluations before it receives group acceptance o The aggregate viewpoints should result in a better-thought-out-decision. Disadvantages of Groups o Group decision making takes much longer than individual decision making because there are discussions among many people with diverse points of view. The group process also requires participants to give up some individuality for the purpose of compromising with other group members Research has revealed the risky shift phenomenon, which holds that decisions reached after discussion by a group display more experimentation, are less conservative, and contain more risk than decisions reached by people working alone before any discussion is held. Groupthink is “the mode of thinking that persons engage in when concurrence-seeking becomes so dominant in a cohesive in-group that it tends to override realistic appraisal of alternative courses of action Pollyanna-Nietzsche effect: excessive optimism and an idealized belief that the group is superhuman and can do no wrong. Social loafing occurs when group membership leads people to work less than they would individually Work team: small groups of workers who function as teams to make and implement decisions about their own work Study groups are established to enable individuals to work together to study and learn with the assistance of others. A support group is a system that allows people to interact with others who share similar goals or problems. “The purpose of a support group is to increase people’s knowledge of themselves and others, assist people to clarify the changes they most want to make in their life, and give people some of the tools necessary to make these changes Committee is a small group responsible for study, research, and recommendations about the issue at hand Focus groups are designed to test reactions to a particular product, process, or service offered by an organization A family is an assemblage of people who have legally been declared a group or who have defined themselves as such
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This note was uploaded on 11/15/2010 for the course COMM 107 taught by Professor Gardner during the Fall '08 term at Maryland.

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Comm107- chapter 9 outline - Chapter 9 Outline A group...

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