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392653a6b766e7506db30c5ad9dbdf3d - Notes for test 2...

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Notes for test 2 Nonverbal communication Everything except the words that we use. o More credible than verbal communication o Universal but meaning is culturally specific Displays rules Prepares us to use flight responses Can some people be trained to control it? Somewhat, yes. But for the most part a fleeting emotion will go across someone’s face. In US when we meet someone o the first time in a business setting, we look each other directly in the eye and shake hands. Display rules: rules the govern the appropriate display of nonverbal communication and emotion Talk to someone: make eye contact You dress in black at a funeral o Occurs in clusters Hard to focus on one thing at a time. Accents, body language, etc. Because of this we may miss out on some nonverbal que o Regulates conversation Allows us to know when to speak by pausing Regulates whether or not a conversation is going to take place. o Conflicts with verbal and nonverbal communication Mixed message Nonverbal codes o Physical appearance Typically the first thing that we notice about a person This is something that there is some biological basis for this, but people don’t know to what extent. At least by age 3, people prefer to be around attractive people. (Implicit personality theory) physically attractive people were rated as happy, upbeat. Other were sought to be sad and lonely. When you like someone’s personality, you begin to actually rate that person as more physically attractive than you did when you first met them. After we get to know someone their physical attractiveness to us changes, either positive or negative. Research shows that people that have baby faces (round faces, big eyes) are rated to be friendlier and more nurturing. Things we can control about our physical appearance: We make assumptions about whether or not this person cares about their appearance. Guy Harvey shirt: country. We judge. But our knowledge changes that assumption. Personal artifacts: crosses, wedding rings o Proximics The use of personal space Also the physical environments that you have ownership of House, bedroom, office, car How you portray things in these spaces says a lot about you
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o Bumper stickers on a car o The carseat in the back seat, the baby sunshade The concept of territory. o A fence in your back yard. o Tape across the floor in a dorm Person space o Sex and gender differences Masculine’s takes up more space How much space we have is an indicator of power o Intimate distance (touch to about 18 inches) People we are extremely comfortable with Children and elderly people because they need assistance o Personal space (18 inches to 4 feet) As soon as the subject gets personal you move closer together o Social space (huge range: 4 feet to 12 feet) You can still engage in social and business interactions. At 12 feet you can still get someone’s attention
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392653a6b766e7506db30c5ad9dbdf3d - Notes for test 2...

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