Unformatted text preview: gender required the assistance of a consumer lending officer. I was discriminated against by gender and possibly by hair color. It is a fact that I am female and blonde. At the same banking institution, I saw prejudice. A customer came to me to complain about a teller. The costumer complained that she did not want to have a specific teller wait on her whenever she (the customer), was in the drive-up. The customer’s reason, the teller was Asian, specifically, Thai. I explained to the customer that the teller was very accurate and the best teller I had at the location and made very few errors. The teller was quite capable of handling any transactions that the customer had. The customer formed her opinion without knowing the teller and was prejudice against her because of her race. Again, it took time for the lady to be comfortable of using the teller at the drive-up, but she did. I never received another complaint from the customer....
View Full Document
- Spring '10
- Discrimination, consumer lending officer, specific teller wait