Unformatted text preview: rol workers rather than a tool to enhance a job” (198).
e skill requirements in some occupations have d ecreased, they have increased in others.
h possibly offsetting one another, workers’ cogn itive and int
teractive skills seem to have
upward. One aspect of organizational structur e that may strongly affect workers’ skill
the distribution of power (202):
When there is a sharp division between managers
and workers, and when workers are viewed as
hostile and unreliable, they will be treated as replaceable parts. Their skill level will be low and
they will be controlled by centralized supervision
and machine-paced work processes. Page 2 of 2 In contrast, when a more egalitarian order prev ails, technologies that require the initiative and
c ommitment of workers are more likely to be
s elected, and workers will be given a chance to
develop their skills and take their places as
v alued members of the organization....
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