12-3 - • Affective Component o Motivation versus...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
CSD December 3, 2009 Intercultural Competence The process of intercultural communicative competence (ICC) requires: o Adjustment and modification of verbal and nonverbal messages Knowledge Motivation Skills Intercultural Competence o Perceived and evaluated by others o Subjective, not objective o Situational Two important qualities of ICC are: o Verbal appropriateness o Nonverbal appropriateness Appropriate behaviors conform to: o Rules o Norms o Expectancies Effective behaviors accomplish intents Knowledge component o Dominant beliefs and values o Cultural characteristics (e.g., high/low context) o Verbal and nonverbal scripts Cognitive simplicity and rigidity = gross stereotyping Competent communicators = open, flexible cognitive system
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Background image of page 2
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: • Affective Component o Motivation versus Intercultural Communication Apprehension (ICA) o Ability to cope with stress o Interdependent with the knowledge component • Psychomotor Component o Verbal and nonverbal performance o Role enactment • Situational component features o Environmental context o Previous contact o Status differential o Third-part interventions Spitzberg & Cupach’s Model of Intercultural Competence • The three necessary components of ICC o Knowledge o Motivation o Skill • The fourth component of ICC o Situational features ICC Training Programs • Overcoming cultural obstacles • Teaching relationship building • Task accomplishment • Stress management...
View Full Document

This note was uploaded on 11/15/2010 for the course CSD 315L taught by Professor Harris during the Fall '09 term at University of Texas at Austin.

Page1 / 2

12-3 - • Affective Component o Motivation versus...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online