Chapter 1 Overview

Chapter 1 Overview - Chapter 1 Overview: What is Operations...

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Chapter 1 Overview: What is Operations and Supply Chain Management? OSCM : the design, operation, and improvement of the systems that create and deliver the firm’s primary products and services. It is a functional field of business with clear line mgmt responsibilities. Success in today’s global market requires a business strategy that matches the preferences of customers with the realities imposed by complex supply networks – meet the needs of shareholders and employees while preserving the environment Operations – refers to manufacturing, service, and health care processes that are used to transform the resources employed by a firm into products desired by customers Supply Chain – refers to processes that move information and material to and from the manufacturing and service processes of the firm. o Logistics processes: physically move the product o Storage processes: position products for quick delivery Operations and Supply Chain Processes: 1. Planning : consists of the processes needed to operate an existing supply chain strategically – firm must determine how anticipated demand with be
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This note was uploaded on 11/15/2010 for the course INFO INFO 363 taught by Professor Stein during the Spring '10 term at Texas A&M.

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Chapter 1 Overview - Chapter 1 Overview: What is Operations...

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