Quiz Ch 5

Quiz Ch 5 - M GT 301: Operations Management Name: Alban...

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Name: Alban Mariau Fall 2008 3/40 92.5% Instructor: Kurt Haskell Quiz: Chapter 5 and 6 Due: 10-10-08 10PM Political/legal change and economic change are both factors influencing market opportunities for new products. True False The four phases of the product life cycle are incubation, introduction, growth, and decline. True False In the maturity stage of the product life cycle, operations managers will be concerned with keeping sufficient capacity available for the product. True False Computer-aided design (CAD) refers to the use of specialized computer programs to direct and control manufacturing equipment. True False Quality function deployment refers to first, determining what will satisfy the customer, and second, translating the customers’ desires into a target design. True False Robust design is a method that ensures that small variation in production or assembly does not adversely affect the product. True False The "make-or-buy" decision distinguishes between what an organization chooses to produce and what it chooses to purchase from suppliers. True False Group technology enables the grouping of parts into families based on similar processing requirements. True False A work order is a listing of the components, their description, and the quantity of each required to make one unit of the product. True False The customer may participate in the design of, and in the delivery of, services. True False 11. Operations managers must be able to anticipate changes in which of the following? a. product mix b. product opportunities c. the products themselves d. product volume e. all of the above 12. In which stage of the product life cycle should product strategy focus on process modifications? a. introduction b. growth c. maturity d. decline e. none of the above 13. Which of the following would likely cause a change in market opportunities based upon levels of income and wealth? a. economic change b. sociological and demographic change c. technological change d. political change e. legal change 14. When should product strategy focus on forecasting capacity requirements? a. at the introduction stage of the product life cycle
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Quiz Ch 5 - M GT 301: Operations Management Name: Alban...

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