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October 21 - • Informal contracts Insider governance...

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October 21, 2010 Essay #6 Anglo-Saxon Individualism Task isolation Competition among workers Rigidity Change requires recontracting Japan Kanban General training Pride, responsibility, empowerment Cooperation – horizontal/vertical Keiretsu – long term
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Unformatted text preview: • Informal contracts Insider governance promotes customer orientation (vs. shareholder orientation) “Fit” Managers cannot be customer oriented if they must compete for both skills and shareholders...
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