21 x12 ABC D - Cost Accounting Systems(D Product Quality and Productivity Total Quality Management D Product Quality and Productivity Total Quality

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Cost Accounting Systems (D. Product Quality and Productivity/ Total Quality Management) D. Product Quality and Productivity/ Total Quality Management THEORY Productivity Measures 1. A primary objective in measuring productivity is to improve operations either by using fewer inputs to produce the same output, or to produce: A. more effectively C. more outputs with the same inputs B. with fewer constraints D. more outputs with more inputs 2. Which of the following assesses the productivity efficiency for all inputs combined in order to value change in productivity? A. partial productivity measurement C. profit-linked productivity measurement B. profile productivity measurement D. total productivity measurement 3. Changes in the productivity of different types of resources are NOT always: A. measurable and observable B. in the same direction or at an equal pace C. unique and differentiated D. simultaneous and positive 4. How can productivity be improved? A. using less input to produce the same output B. using the same input to produce more output C. improve input trade-off efficiency by using a less costly mix of inputs D. all of the above 5. One major problem in measuring productivity in not-for-profit organizations is the absence of revenue as the: A. common measure for inputs B. common measure for outputs C. basis for financial reporting D. common denominator with commercial firms 6. Productivity increases if: A. less output is produced with more input. B. the same output is produced with more input. C. the same output is produced with fewer inputs. D. laborers put in more effort. 7. A partial productivity measure has several limitations, including that: A. it ignores any productivity effect caused by other manufacturing factor quantity changes. B. it ignores any effect that changes in the production factor have on productivity. C. it ignores and effect that changes in operating characteristics of the firm may have on the productivity of the input resource. D. all of the above answers are correct. 8. An advantage of partial measures of productivity is that it: A. allows managers to focus on the use of a particular input. B. is a complex measure that is difficult to interpret by everyone in the organization. C. looks at the effect of multiple inputs. D. is a perfect measure of performance. Total quality management 9. Characteristics of total quality management include: A. focusing on customer satisfaction B. striving on continuous improvement C. involvement of the entire work force D. All of the above are characteristics of TQM 10. Which of the following is not an important principle of TQM?
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This note was uploaded on 11/22/2010 for the course CAC BSA taught by Professor Kairus during the Spring '10 term at Korea University.

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21 x12 ABC D - Cost Accounting Systems(D Product Quality and Productivity Total Quality Management D Product Quality and Productivity Total Quality

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