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Unformatted text preview: CMN136 Exam 1 Study notes Textbook Chapter 1-6 Chapter One: The Challenge of Organizational Communication 1. The 4 aspects of our world that make it complicated 1) Globalization 2) Terrorism 3) Climate change 4) Changing demographics 2. Demographics refer to statistical descriptions of characteristics of a population-thing like age, race, income, educational attainment and so on. The 4 changes identified are… 1) Growing Hispanic population vs. Black population 2) Decrease in number of American households consisted of married couples with their own children 3) Continuing population shifts from rustbelt states to sunbelt states 4) Aging population in America 3. 5 critical features that define an organization: 1) Existence of a social collectivity 2) Organizational and individual goals 3) Coordinating activity 4) Organizational structure 5) The embedding of the organization within an environment of other organizations 4. Different types of Organization: 1) Nonprofit organization 2) Service organizations (instead of manufacturing) 3) Nongovernmental organizations (NGOs)- Coordinate processes of change in first and third world nations 4) Cooperatives (co-ops)- For individuals with similar needs and goals to come together- Motivated by a concern for democracy, social justice, and environmental and global responsibility 5) Virtual Organizations 6) Social Organizations- Fraternities and sororities, families or groups of friends who are coordinating around valued goals and tasks Chapter 2: Classical Approaches 1. Cottage industries are places in which skilled workers accomplished large tasks from start to finish . (i.e. shoemaker makes shoes from step 1 to finished product) In the late 19 th century (i.e. Industrial Revolution), methods of producing goods began to change:- Increased mechanization and industrialization- Product organization of larger groups of people in factory and assembly- line settings 2. 4 Aspects of the Machine Metaphor: 1) Specialization=division of labor- Illustrates one way in which organizational functioning can be seen as...
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- Fall '08
- The Land, human relations approaches, social collectivity Organizational