7 - control turnover by understanding its causes

7 - control turnover by understanding its causes - Approach...

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Approach 1: What the Traditional Ideas about Turnover Tell  Us 21:15 Monitor job attitudes and withdrawal cognitions The theorized linkages o Managers have good reason to expect links between job (dis)satisfaction  and employee turnover  The lower the level of an employee’s job satisfaction, the lower will be  the level of his or her organizational commitment The lower these job attitudes, the stronger will be the initial thoughts,  feelings, and expected positive outcomes of quitting  These thoughts, feelings, and expect positive outcomes lead most  people to search for another job  Actual quitting occurs when a “better” job opportunity is found  The statistical evidence  o The statistical findings provide compelling reasons for a manager to  expect the following stable and consistent relationships  o Overall job satisfaction strongly correlates with organization commitment  and the intentions to search for another job and to leave  Job satisfaction, organizational commitment, thoughts of quitting, and  intentions to search and to leave correlate moderately well but  predicatively over time with actual turnover behavior Until people quit, less satisfied employees are absent slightly more  often, somewhat less helpful to co-workers, and perform their jobs  more poorly  What to monitor first: job attitudes o The statistical evidence indicates consistent and large correlations  between job satisfaction and the intermediate variables before actual  employee turnover occurs  Job satisfaction and organizational commitment should be monitored  as clear and compelling indicators of future employee’s quitting What to monitor second: global withdrawal cognitions o Global withdrawal cognitions consistently, moderately I magnitude but  predicatively over time correlate with actual turnover 
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Approach 2: What the Unfolding Model of Voluntary Turnover  Tells Us 21:15 Monitor shocks and paths, as well as job attitudes and global withdrawal  cognitions The overall model o The unfolding model offers a broader perspective
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7 - control turnover by understanding its causes - Approach...

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