24 - manage stress through proactive coping

24 - manage stress through proactive coping - Introduction...

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Introduction 16:04 Coping with stress at work: An effort by a person or an organization to manage  and overcome demands and critical events that pose a challenge, threat, harm or  loss to that person and that person’s functioning or to the organization as a whole  Can occur as a response to an event or in anticipation of upcoming demands  Can involve a proactive approach to self-imposed goals and challenges Coping with stress is one of the top skills inherent in effective managers Reactive coping: Harm or loss experienced in the past Anticipatory coping: Inevitable threats in the near future  Preventative coping: Uncertain threats in the distant future Proactive coping: Future challenges that are seen as self-promoting 
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Stress at Work 16:04 The experience of stress The workplace provides numerous sources of stress o The job might involve difficult and demanding tasks that tax or exceed the  coping resources of the employee o The role of an individual might be ambiguous or might be the cause of  frequent conflicts o Relationships at work could entail friction and impair function or motivation  o The organizational climate might reflect a battleground for competition  o Aggravation by non-work factors that interact with job stress Cognitive-transactional theory of stress Stress: A particular relationship between the person and the environment that  is appraised by the person as taxing or exceeding his or her resources and  endangering his or her well-being o Antecedents: Person variables and environmental variables  o Mediating processes: Coping and appraisals of demands and resources  Cognitive appraisals comprise primary and secondary appraisals o Demand appraisal: One’s available coping options for dealing with the 
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This note was uploaded on 11/16/2010 for the course PYSC 361 taught by Professor Andrewschmidt during the Spring '09 term at Maryland.

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24 - manage stress through proactive coping - Introduction...

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