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ThomasJ-Assign Wk. 5

ThomasJ-Assign Wk. 5 - Jan Thomas MGT 4472 Lucas Week 5...

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Jan Thomas MGT 4472 Lucas Week 5 Assignment November 3, 2010 Chapter 10 1. At what stage in the five stage model of group development might groups exert the most control over their members behaviors? The five stages are forming, storming, norming, performing and adjourning. I believe that by the end of stage three, the norming stage, most of the members have control over what is happening and the members behaviors. 4. In what kinds of situations might it be especially important to have heterogeneous groups? One situation that would be important is when a group would need to make a decision. The people in a heterogeneous group tend to have a different point of view from everyone because everyone is so different. This gives more opportunity to make a better decision. They tend not to have anything in common with each other and gives them the advantage of focusing on the task at hand. 5. Why are roles an important means of controlling group members behaviors in self managed work teams? There are three ways to help with the control of behaviors in work teams. These are roles, rules, and norms. A role can tell a person what they are supposed to be doing in the group. This is done by giving everyone in the group a specific job. A role can also teach the members about taking accountability for their own behaviors. In a self managed work team there is no
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manager so everyone have to be responsible for their own actions.
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