Ch 15 book quiz

Ch 15 book quiz - Your Results for: "Multiple...

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Your Results for: "Multiple Choice" Print this page Site Title: Understanding and Managing Organizational Behavior, 5E Book Title: Understanding and Managing Organizational Behavior, 5E Book Author: George Location on Site: Chapter 15 > Self-Study Quiz > Multiple Choice Date/Time Submitted: October 21, 2010 at 2:04 PM (EDT)  4 Correct:  40%  6 Incorrect:  60%  More information about scoring   1. A standard sequence of behaviors that organizational members follow routinely whenever they encounter a particular  type of problem or opportunity is called ___.  Your Answer: Nonprogrammed decision-making  
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Correct Answer: Performance program    Performance program is the correct term for that definition.  2. Performance programs save ___.  Your Answer: Employees   Correct Answer: Time     Performance programs save time because they make it unnecessary for organizational members to search for  information to make a decision.  3. ___ are involved in much of the decision-making that takes place in organizations.  Your Answer: Heuristics   4. One source of bias emanating from the representativeness heuristic is the failure to take into account the ___, or the  actual frequency with which events occur.  Your Answer: Pitfalls  
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Correct Answer: Base rate     Base rate is the actual frequency with which events occur.  5. The following is an example of what? A decision-maker initially makes a decision that results in some kind of loss. 
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This note was uploaded on 11/23/2010 for the course MGT 4472 taught by Professor Lucas during the Fall '10 term at Troy.

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Ch 15 book quiz - Your Results for: "Multiple...

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