Ch 18 book quiz

Ch 18 book quiz - Your Results for"Multiple Choice Print...

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Your Results for: "Multiple Choice " Print this page Site Title: Understanding and Managing Organizational Behavior, 5E Book Title: Understanding and Managing Organizational Behavior, 5E Book Author: George Location on Site: Chapter 18 > Self-Study Quiz > Multiple Choice  Date/Time Submitted: October 21, 2010 at 2:07 PM (EDT)  3 Correct:  30%  7 Incorrect:  70%  More information about scoring   1. Central to the ability to capture and sustain a competitive advantage is the ability to excel in the most important area  of all: ___.  Your Answer: Responsiveness to their environment  
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Correct Answer: Responsiveness to customers     Responsiveness to customers is central to the ability to capture and sustain a competitive advantage.  2. Which of the following is  not  a force for change? Your Answer: Ethical forces.   Correct Answer: None of the above     The forces for change within an organization are competitive forces, economic and political forces, global forces,  demographic and social forces, ethical forces.   3. Individuals within an organization may be inclined to resist change because of which of the following?  Your Answer: Force of habit   Correct Answer: All of the above     Individuals within an organization may be inclined to resist change because of uncertainty, selective perception, and  force of habit. 
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4. Which of the following is associated with the force-field theory? 
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This note was uploaded on 11/23/2010 for the course MGT 4472 taught by Professor Lucas during the Fall '10 term at Troy.

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Ch 18 book quiz - Your Results for"Multiple Choice Print...

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